You create a Sales Quote and the Payment Terms are coming from the Payer Party and not fro the Account master data.
SAP Cloud for Customer
Reproducing the Issue
- Go to the Customer center.
- Go to the Account view.
- Open Account 123 (123 refer to the account ID).
- Go to the Sales Quote facet.
- Create new Sales Quote.
- You notice the Payment Terms do not come from the Account master data.
The Payment Term is determined from the Payer Party.
This is the expected system behavior.
If you need Payment Terms to be populated with Account master data information urgently you may contact your PDI partner to help with such request or approach directly the SAP Cloud Service Center. In standard the payment terms are determined from the payer party. This cannot be configured. If you need the payment terms determined from the account, you need to do this with custom coding (PDI). The payment terms are PSM released with write access.
Note: there is a difference between creating a new Sales Quote from scratch or from the Account and creating a follow-up Sales Quote from a different one or copying a Sales Quote. In case of the latter one (follow-up and copy), the Payment Terms are taken from the source Document; in case the Sales Quote is created from Account master or from scratch it will be taken from Payer Party.
Payment Terms, Account, Sales Quote, Sales Order, master data , KBA , LOD-LE-CQP , Customer Quote Processing , Problem