SAP Knowledge Base Article - Public

3013395 - Emails not sent when updating the Application status via SFAPI - Recruiting Management


No emails are triggered during the application status update when the updates is done via SFAPI call.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Create Application
  2. Execute the SFAPI that update the application status
  3. The email notifications are setup but no emails get triggered


When the system update an application status via SFAPI the system only update the Application ID. Triggering emails is not included on this task. 


The suggestion will be to switch to an integration that uses ODATA API instead since this feature has been enhanced there.


SF, API, email, trigger, template, integration, odata, triggered, triggering , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem


SAP SuccessFactors Recruiting all versions