Symptom
No emails are triggered during the application status update when the updates is done via SFAPI call.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Create Application
- Execute the SFAPI that update the application status
- The email notifications are setup but no emails get triggered
Cause
When the system update an application status via SFAPI the system only update the Application ID. Triggering emails is not included on this task.
Resolution
The suggestion will be to switch to an integration that uses ODATA API instead since this feature has been enhanced there.
Keywords
SF, API, email, trigger, template, integration, odata, triggered, triggering , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem
Product
SAP SuccessFactors Recruiting all versions