SAP Knowledge Base Article - Preview

3014113 - Ticket Type Translation Not Working in Cloud for Customer

Symptom

When creating a new ticket, you notice the Ticket Type translation configured in Business Configuration is not working properly for some types, while it displays other types correctly.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Language, Ticket Type, Ticket, Service, C4C, BC, Translate, Translation, Tickets for Customer Support, Tickets for Employee Support, Document Types, Maintain Document Types, Business Configuration, Language Adaptation, , KBA , LOD-CRM-SRP , Service Request Processing , How To

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