3014113 - Document Type Translation is Not Working

When maintaining the Visit Types translation in Business Configuration and creating a new Visit, it is noticed the translation is not reflected properly for some types, while it may displays other types correctly.

This behavior can be faced for other Document types and BOs as well.

SAP Cloud for Customer

To validate the translation configuration:

1. Navigate to Business Configuration work center.
2. Navigate to Overview work center view.
3. Search for Maintain Visit Types
4. Open the activity.
5. See the document types maintained.
6. Click Translate.
7. See the translations maintained.

To see the Visit Type during creation:

1. Navigate to Visits work center.
2. Navigate to Visits work center view.
3. Click + to create a new visit.
4. Expand the values for Visit Type field.
5. See that some values are displayed in the target language correctly, while others have a text displayed differently from what was maintained in Business Configuration.

This may happen when the translation for a specific Visit type is maintained, at the same time, in Business Configuration as well as Language Adaptation, under Administrator work center.

As Language Adaptation has higher precedence than Business Configuration translation, if another translation is maintained there, it will be considered to be displayed as well during the object creation.

It is required to maintain the Type translation either via Business Configuration or via Language Adaptation in order to keep the translation consistent, avoiding have the translation for type maintained in both places at the same time.

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SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions