SAP Knowledge Base Article - Preview

3014151 - First Name, Last Name and E-mail are not correctly displayed in BTP Cockpit or populated in JWTs

Symptom

  • First Name, Last Name and/or E-mail of the user are not correctly displayed in the Security > Users menu in the BTP Cockpit.
    Example:

    cockpit-users.png

  • The details of the user are not correctly populated in the JWTs. They are mixed up or the following string is set, which may also be seen in some User Interfaces: this-default-was-not-configured.invalid
    Example:

SAP CF.png


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Environment

  • SAP Business Technology Platform, Cloud Foundry environment
  • SAP HANA XS Advanced

Product

SAP BTP, Cloud Foundry environment all versions

Keywords

xsa xs advanced cf uaa xsuaa "User does not have the required permissions" btp sso shadow user ias , KBA , BC-CP-CF-SEC-IAM , UAA, Authentication, Authorization, Trust Mgmnt , BC-XS-SEC , UAA and Security for HANA XSA engine , BC-IAM-IDS , Identity Authentication Service , Problem

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