3014159 - Filter by Range window cannot be shown when filtering the date dimension using filter by range in page filter on in SAP Analytics Cloud (SAC) story

• Filter the date dimension using filter by range in page filter on SAC Story, the story keeps loading and Filter by Range window does not display
• Story is based on SAP Datasphere live connection

• SAP Analytics Cloud (Enterprise) 2021.21.14

1. Open and edit the Story based on SAP Datasphere live connection.
2. Edit the story.
3. Click on the Page filter, select > Dimension > [Date Dimension] >Select by Range.
   It keeps loading, set Date range window does not show up.

Please make sure the lowest level of all time dimensions follows the time dimension note on:
https://help.sap.com/viewer/c8a54ee704e94e15926551293243fd1d/cloud/en-US/5aae0e95361a4a4c964e69c52eada87d.html
 
In order to use a time dimension in SAP Analytics Cloud, you must create your dimension by following the procedure at Creating Time Dimensions. Manually-created or other time dimensions may not function correctly.
 
In addition, attributes in an analytical dataset that are mapped to a time dimension via an association must have technical names that respect the following naming conventions:
- *_DATE for Date/Day level
- *_CALMONTH for Month level
- *_CALQUARTER for Quarter level
- *_YEAR for Year level

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
• https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
• https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
• Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud > Learning > Data Connections
• SAP Analytics Cloud > Learning > Guided Playlists
• SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
• Need More Help? Contact Support or visit the solution finder today!

Your feedback is important to help us improve our knowledge base.

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped,DWC,hang, no response, freeze , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem