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SAP Knowledge Base Article - PreviewSymptom
You are not able to create any objects in the Live Activity Center because the buttons Save and New are not active.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
CTI ; Live Activity ; Item ; Comm. System ID ; Configuration; communication system ; save button , KBA , LOD-CRM-LA , Live Activity , How To
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