Symptom
When you are trying to Accept or Reject a Lead after the Hand Over to New Business the following error occurs: You do not have sufficient authorization to execute this task.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Marketing work center.
- Select the Leads view.
- Select the Lead XYZ (XYZ represents the ID of the Lead).
- Click on the Handover button and select either Accept or Reject.
- The following error occurs: You do not have sufficient authorization to execute this task.
Cause
Your user does not have the access rights to the work center view CRM_MARKETINGLEADS and CRM_OPP_LEADS_WHO.
Resolution
Assign the respective access rights to your user.
- Go to the Application and User Management work center.
- Select the Business User view.
- Select the respective Business User.
- Click on the Edit button and select Access Rights.
- Navigate to the Access Restrictions tab.
- Assign the Work Center View CRM_MARKETINGLEADS and CRM_OPP_LEADS_WHO to your user.
- Save your changes.
Keywords
Lead; Leads; Access Rights; Authorization; Handover; Reject; Accept , KBA , AP-LP , Lead Processing , Problem
Product
SAP Business ByDesign all versions