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SAP Knowledge Base Article - PreviewSymptom
When working in Offline Mode in SAP Cloud for Customer, you notice that Workflow Rules are not triggering when the conditions are met.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Workflow Rule, Offline Mode, SAP Cloud for Customer, C4C, Workflow, Ticket, Service, Service Cloud, Not Triggered, Trigger, , KBA , LOD-CRM-SRP , Service Request Processing , How To
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