SAP Knowledge Base Article - Public

3014559 - Communication Data Vanishes After Editing Address Data for Employee


Already edited Communication Data in the Employment Workplace Contact Data in the Personnel File of an Employee disappears as soon as a new Address field is selected.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Personnel Administration
  2. Edit an Employee
  3. Select tab Employment
  4. Select Workplace Contact Data
  5. Edit e.g. E-Mail  field
  6. Open value help for Address field and select another address
  7. The value for E-Mail field returns to original situation


The system behavior is planned to be changed in future releases. Currently, SAP cannot commit to any specific release.


  • To avoid losing any entered data on the screen, enter the Address first and then enter Communication data and save. 
  • Alternatively, enter Communication Data first, save, and then enter the Address data and save again.


Edit, change, changing, removed,  E-mail, Phone, Personnel Administration, maintain, maintained, lost , KBA , SRD-HR-PAD , Personnel Administration , Problem


SAP Business ByDesign 2008