Symptom
SAP Web Dispatcher is unresponsive. When attempting to check its status via Operating System level through sapcontrol interface, the result is the following:
server01:sidadm 01> sapcontrol -nr xx -function GetProcessList
sapwebdisp, Web Dispatcher, YELLOW, Running but status info unavailable, 2021 01 01 12:00:00, XXX:XX:XX, <PID>
Upon examining the Operating System level for the specified process ID (PID), it has been verified that the PID does not correspond to an SAP Web Dispatcher, but rather to a distinct active process.
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Environment
- SAP NetWeaver
- SAP Web Dispatcher
- Operating system
Product
ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions ; SAP Web Dispatcher all versions
Keywords
sapwebdisp; available process; unavailable process; YELLOW, Running but status info unavailable , KBA , BC-CST-WDP , Web Dispatcher , Problem
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