SAP Knowledge Base Article - Public

3015005 - How to Display Continuous Performance Feedback (Latest Version) in the Performance Form

Symptom

This article explains how Continuous Feedback from the Latest Version of Continuous Performance Management may be displayed in the Performance Form.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Continuous Performance Management

Resolution

  • With the latest version of Continuous Performance Management (2H 2020), it is possible to directly link an Activity to Feedback received.  NOTE: The latest version of CPM is opt-in through the Upgrade Center. Once the upgrade is enabled, you can NOT revert to a previous version.
  •  If the Activity is marked as an Achievement, then the Feedback can be displayed under the Achievements tab in the Performance Form. 
  • Only Feedback linked to Activities marked as an Achievement will display in the Performance Form. 

In order to display Continuous Feedback in the Performance Form, the following switches must be enabled in Admin Center > Form Template Settings:

  • Enable Achievements tab in Performance Goal Section
    • Display Achievement Feedback for Performance Goal Achievements
  • Enable Achievements tab in Development Goal Section
    • Display Achievement Feedback for Development Goal Achievements

 acheivement feedback permission setting.png

 

For the Feedback to display in the goal section of the Performance Form, the following criteria must be met:

  • The system default Goal Plan must be linked to the goal section of the Performance Form Template
  • The Achievements tabs must be enabled in the Form Template Settings
  • The "Display Achievements Feedback for Performance/Development Goal Achievements" must be enabled in Form Template Settings
  • The Feedback must be linked to an Activity which has been marked as Achievement
  • The Activity must be linked to a goal from the default goal plan
  • The Achievement creation date must be within the Start and End dates selected for the Performance Form

How to view the Feedback on the Performance Form

  • To link an Activity to Feedback, go to Continuous Feedback > Feedback Received tab > click "View more" to open the Feedback Details page.
  • From the Feedback Details page you may select an Activity to link to your feedback:

linked activity to feedback.png

If the Activity has been marked as an Achievement, then the Feedback will display under the Achievements tab in the Performance Form:

feedback on form.png

Click on the Feedback link to expand it and view the feedback received:

expand feedback on form.png

See Also

3014906 - How to Display Continuous Performance Management Achievements (Latest Version) in the Performance Form

Continuous Performance Management Admin Guide

Keywords

CPM, Continuous Performance Management, PM, Performance, Form, Review, Template, latest, legacy, revert, upgrade, release, feedback, achievements, tab, permission, enable, form template settings, development, cdp, tgm, default, goal plan, integrate, comment, default, form, plan, , KBA , LOD-SF-CPM , Continuous Performance Management , LOD-SF-PM , Performance Management , LOD-SF-CPM-FBK , Achievement Feedback, Get Feedback , How To

Product

SAP SuccessFactors Performance & Goals all versions