3015126 - SAP Jam badge icon count not showing on Android

Symptom

When using the SAP Jam mobile application on an Android device, there's no badge icon on the launch widget. On iOS devices, the badge icon is showing on the smartphone.

Environment

SAP Jam Collaboration

Resolution

Badge icon counts do not work in some Android devices due to device limitation. This is a system level behavior which is out of SAP Jam's control.

Keywords

SAP Jam mobile, badge icon, badge icon count, Android , KBA , LOD-SF-JAM-MOB , Mobile App Issues , How To

Product

SAP Jam Collaboration all versions