Symptom
When using the SAP Jam mobile application on an Android device, there's no badge icon on the launch widget. On iOS devices, the badge icon is showing on the smartphone.
Environment
SAP Jam Collaboration
Resolution
Badge icon counts do not work in some Android devices due to device limitation. This is a system level behavior which is out of SAP Jam's control.
Keywords
SAP Jam mobile, badge icon, badge icon count, Android , KBA , LOD-SF-JAM-MOB , Mobile App Issues , How To
Product
SAP Jam Collaboration all versions