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SAP Knowledge Base Article - PreviewSymptom
The Create Ticket button at Items level seems to be greyed out for Active Maintenance Plan.
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Environment
SAP Cloud For Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2011
Keywords
Maintenance Plan, Create Ticket , KBA , allow agents to create tickets for maint , LOD-CRM-SRP , Service Request Processing , LOD-CRM-MPL , Maintenance Plan Processing , Problem
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