SAP Knowledge Base Article - Preview

3015471 - Create Ticket Button Is Greyed Out In Maintenance Plan Items

Symptom

The Create Ticket button at Items level seems to be greyed out for Active Maintenance Plan.


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Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2011

Keywords

Maintenance Plan, Create Ticket , KBA , allow agents to create tickets for maint , LOD-CRM-SRP , Service Request Processing , LOD-CRM-MPL , Maintenance Plan Processing , Problem

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