SAP Knowledge Base Article - Preview

3015656 - Capture Signatures Options for Tickets Cannot be Restricted

Symptom

When trying to Capture a Signature for Tickets, all Options are always available (Agent, Buyer and Technician). There is no option to restrict the drop down values, this is not possible even if trying it via Code List Restriction.


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Environment

Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Tickets; Capture Signature; Restrict; Dropdown; , KBA , LOD-CRM-SRP , Service Request Processing , How To

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