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3015741 - ESI - "Received a fatal TLS handshake failure alert message from the peer" when connecting to cloud system from on premise through Webservices

Symptom

  • ICM trace shows the error message SRT: Processing error in Internet Communication Framework: SSL handshake with <server hostname>:<port> failed: SSSLERR_SSL_READ (-58)SAPCRYPTO:SSL_read() failedSapSSLSessionStartNB()==SSSLERR_SSL_READ  SSL:SSL_read() failed  (536875120/0x20001070)  => "received a fatal TLS1.0 protocol version alert message from the peer" 

  • Some ICM trace shows received a fatal TLS handshake failure alert message from the peer  SSL3 client handshake failed. The error message in the ICM trace can vary slightly based on the Common Crypto library version.


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Environment

  • ABAP Web Service
  • SAP NetWeaver
  • SAP NetWeaver Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP
  • Connecting an on-premise SAP system Webservice consumer to SAP cloud provider service.
  • On-Premise SAP system is the provider and the SAP cloud system is the consumer.

Product

ABAP platform all versions ; SAP NetWeaver Application Server for SAP S/4HANA all versions ; SAP NetWeaver all versions

Keywords

TLS 1.0 protocol version ,SRT: Processing error in Internet Communication Framework,SMICM, Cloud, handshake, hana.ondemand.com,510007,SSLWebservice, Web Service, Webservices, Web Services, ESI , KBA , BC-ESI-WS-ABA-CFG , WebServices ABAP Configuration , BC-ESI-WS-ABA , Web Service and SOAP - ABAP , LOD-HCI-PI-RT , Integration Runtime , Problem

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