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3015811 - Error XS612 "451 Error starting TLS" occurred when sending mail via SMTP node

Symptom

  • Error XS612 "451 Error starting TLS" occurred when sending mail via SMTP node.
  • The error can also be XS612 "451 .... STARTTLS is required to send mail".

    2021-01-22_14-41-27.png

  • The SMTP node is using the TLS required port, in most cases, it's port 587.
  • In the security field in node configuration, "Do not use TLS is used."

    2021-01-22_14-38-55.png


    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Netweaver Release 731 (with basis support package level SAPKB73106 or higher) AND at least Kernel 7.21

Keywords

SCOT, SOST, XS612, TLS, STARTTLS, SMTP, mail server, email , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

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