SAP Knowledge Base Article - Preview

3016110 - Software download issues while using SAP Universal ID - Download Manager

Symptom

  • Which password does the Download Manager require?
  • Should I enter my SAP Universal ID password in the Download Manager?
  • Should my individual S-user ID password be entered in the Download Manager?
  • The Download Manager Error: 401 Unauthorized
  • ERROR: Invalid credentials
  • ERROR: User authentication failed
  • ERROR: Unable to verify username or password
  • ERROR: Verify your SAP Support Portal logon credentials and try again
  • ERROR: The basket could not be read. Verify your SAP Support Portal logon credentials and try again
  • ERROR: The basket content could be read.Verify your logon credentials or private certificate key and try again.


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Environment

Keywords

UID , universalid , passwords , PW , credentials , downloadmanager , XX-SER-FORME, invalid credentials, uid, sap universal id, logon, login, password, s-user, download manager, btp , SAP Universal ID Roadmap , , KBA , XX-SER-SWFL-FCMS , SWDC File Content Management System (FCMS) Support Component , XX-SER-UID , SAP Universal ID , Problem

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