3016145 - Unable to Purge User with Multiple Employment

Unable To Purge User with multiple Employment

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Employee central - Concurrent Employment

• Rehired a user using a "Rehire with New Employment"
• Terminate user Via - MSS Take action
• purge user
• Go to Purge monitor export result

Result: User XXXXXXX could not be purged because it is a Main Assignment. You have several options. You can change the person’s Main Assignment in Manage Data, or you can purge the Main Assignment along with all other users for the person, or you can purge all other users for this person before the Main Assignment

Issue with the deployment and the tables for purging.

Step1: Enable Concurrent Employment Management

1. Go to "Manage Employee Central Settings" in Admin Center
2. Enable the "Concurrent Employment Management"
3. Wait for a few minutes for the feature settings to refresh
4. Apply the same steps in Option A

Once the purge is successful, you can disable the feature: Concurrent Employment Management  Go to admin center

• Manage Employee Central Settings
• enable or disable: Concurrent Employment Management

Step 2: Create Secondary Assignments

1. Navigate to Manage Data
2. Create New --> Secondary Assignments.
3. Enter Effective Start Date: The Hire/Rehire date of employment (the active one or that you want to be the main)
4. Define Person Id external, this can be found in the biographical info, sometimes it is named personId on the UI (the active one or that you want to be the main)
5. Define Externalcode, can be any unique string (Any text or/and number string that will make sense to your business scenario)
6. Enter Employment/UserId, select employment (the inactive one or the one to become secondary)

Also view:2788892 - Unable to Purge User / Employment Because it is a Main Assignment

Step 3: Purge user

• 2585473 - ##### Belongs to EC Data Thus Can't Be Purged / There is data for this user in Employee Central (EC) 
• 2545988 - How To Purge or Delete Users In SuccessFactors

FAQ - Additional Information

Q) Where can I get information on this from the Guide?

A) Guide: Implementing and Managing Data Protection and Privacy under > Chapter: Termination Date Between Employee Central and Standard User Fields

Q) Guide: Terminating a Concurrent Employment

A) Chapter:

• Terminating a Concurrent Employment 
• Terminating Main Employment for Concurrent Employment

• 2545988 - How To Purge or Delete Users In SuccessFactors
• 2479753 - Terminating Main Employment for Concurrent Employment
• 3052056 - How to delete or permanent purge an inactive onboardee user - Onboarding
• 3301177 - Purge inactive user fails with the error: "User Purge failed. Please check the server log or create a ticket
• 3016145 - Unable to Purge User with Multiple Employment
• 2788892 - Unable to Purge User / Employment Because it is a Main Assignment
• 2615360 - DRTM Master Data Purge for Inactive Users
• 2749427 - Unable To Permanently Purge user after a Soft Purge
• 3373666 - Inactive User Purge Failed with Error: "User xxxxxx could not be purged. When a purge task does not include all employments for a person, then at least one assignment of type “ST”

User XXXXXXX could not be purged because it is a Main Assignment. You have several options. You can change the person’s Main Assignment in Manage Data, or you can purge the Main Assignment along with all other users for the person, or you can purge all other users for this person before the Main Assignment, Concurrent Employment , KBA , LOD-SF-EC-CON , Concurrent Employment , LOD-SF-EC-DRM , Data Retention Management - (DRM & DRTM) EC Data Only , Problem