Symptom
- Error message in IPS in relation to SPEOPLEANALYTICS user.
- SPEOPLEANALYTICS with statusCode: 400, Response: {"status":400,"message":"User/group operation not completed: The System Owner cannot be deleted"}.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Login to IPS with your S-User account.
- Run a read / resync job from Source (SF) to Target (SAC).
- Check Job Logs and see the error in the user sync.
- SPEOPLEANALYTICS with statusCode: 400, Response: {"status":400,"message":"User/group operation not completed: The System Owner cannot be deleted"},
Cause
The user SPEOPLEANALYTICS is automatically assigned a role in SAC for System Owner (the user which completed the upgrade to Story Reports).
Resolution
We cannot delete the system owner for Story Reports at this point in time and this is an expected behavior.
Keywords
IPS, user sync, IAS, SAC, , KBA , LOD-SF-ANA-SAC-ADM , SF Admin configurations (Security Center, Provisioning) , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem
Product
SAP SuccessFactors Platform all versions
SAP Knowledge Base Article - Public