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3016522 - QM01: Automatic task determination at notification creation does not work

Symptom

System is configured to carry out automatic task determination for quality notifications, see SAP Help for

However, the tasks are not generated at notification creation, only when

  • the button 'Tasks' (Determine Tasks) is clicked on tab 'Tasks' directly:
     
    button.png
     
  • or the menu 'Edit > Tasks > Determine':
     
    menu.png
     

A generation of tasks is expected without clicking the button or the menu function.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP ERP Quality Management (QM)
  • SAP R/3
  • SAP R/3 Enterprise
  • SAP ERP Central Component
  • SAP ERP
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA, on-premise

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 Enterprise all versions ; SAP R/3 all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions

Keywords

QM-QN, QM-QN-NT, Qualitätsmeldung, Meldung, anlegen, Massnahme, Maßnahme, predefine, bestimmen, prefill, fill, populate , KBA , QM-QN , Quality Notifications , QM-QN-NT , Creating Quality Notifications , Problem

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