SAP Knowledge Base Article - Preview

3016744 - Receiving Error Message "Invalid credentials, check your user and password" although Logon Credentials are Correct

Symptom

When you logon add-ins, you got an error message "Invalid credentials, check your user and password".

 You have checked the logon credentials and confirmed that the credentials are correct.


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Environment

  • SAP Business ByDesign
  • SAP Cloud for Customer

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer core applications all versions

Keywords

Add-ins, invalid credentials, Asian characters , KBA , SRD-CC-OIN-XL , Excel Integration , SRD-CC-SEC , Security , Problem

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