Symptom
When attempting to save the site integration details in CSB, the following error is obtained : "The system failed to save the configuration"
Environment
SAP SuccessFactors Recruiting Marketing
- New Command Center (V2)
- Career Site Builder (CSB)
Cause
Even though Google map is no longer a site setting and the configuration is found only in the corresponding component, Missing Google map values in the XML will cause the site configuration save to fail.
Resolution
In CSB, Export the site settings (Tools / Import & Export) and inspect the XML
Make sure the following entries are present and values populated:
<setting>
<propertyname><![CDATA[googleMapBodyOfWaterColor]]></propertyname>
<propertyvalue><![CDATA[#000000]]></propertyvalue>
<siteid>XXXX</siteid>
</setting>
<setting>
<setting><propertyname><![CDATA[googleMapCenterLatLong]]></propertyname>
<propertyvalue><![CDATA[39.5,-98.5]]></propertyvalue>
<siteid>XXXX</siteid>
</setting>
<setting>
<propertyname><![CDATA[maptype]]></propertyname>
<propertyvalue><![CDATA[1]]></propertyvalue>
<siteid>XXXX</siteid>
<setting>
- Navigate to Command Center;
- Search for the instance and click on site name;
- Disable Career Site Builder switch;
- Click on Save button;
- Navigate to CSB by clickin on Career Site Builder deeplink;
- Navigate to Settings > Site Configuration > Map Settings tab;
- Change the configuration of latitude and longitude to something different of zero;
- Fill out the required fields in the Integrations Tab;
- Press Save button;
- Close CSB tab;
- Perform the step #1 and turn on Career Site Builder switch;
- Press the save button.
Important notes :
- Latitude or longitude should be an integer or a decimal number with at least one decimal place.
- Latitude should be in the range of [-90, 90].
- Longitude should in the range of [-180, 180].
See Also
KB article 3008696 - Unable to Save Career Site Builder Configuration After Importing Site Settings - Recruiting Marketing
Keywords
RMK-25711, CSB, site configuration, LL001, BAD_LAT_LONG, map settings, Latitude, longitude , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem