SAP Knowledge Base Article - Preview

3016989 - ARCHIVELINK: general troubleshooting for display errors of documents


An ArchiveLink document can not be opened properly.

For example:

  • Document viewer is showing a gray screen.
  • Document is downloaded with incorrect file extension
  • Document is downloaded without file extension
  • Error calling application via OLE ALVIEWER.APP

***Image/data in this KBA is from SAP internal systems, sample data,
or demo systems. Any resemblance to real data is purely coincidental.***



  • SAP NetWeaver
  • Basis Release Independent


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