SAP Knowledge Base Article - Preview

3017641 - Employee Sender E-Mail Is Shown Instead of Responsible Team for Ticket In E-Mail Sent Via Workflow Rule

Symptom

You have created a workflow rule and selected the Sender as Responsible Team for Ticket.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Tickets, Workflow Rules, Sender E-Mail, Responsible Team for Ticket; Workflow Rule , KBA , workflow , ticket , responsible team for ticket , sender , LOD-CRM-WKF , Workflow , How To

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