SAP Knowledge Base Article - Public

3017690 - Marketing Attribute Replication is failing with "Value for field 'Number of Decimal Places' is not support for format 'CHAR'" Error

Symptom

Marketing Attribute Replication from CRM to C4C is failing with the following error: "Value for field 'Number of Decimal Places' is not support for format 'CHAR'".

Environment

SAP Cloud for Customer

SAP CRM

Reproducing the Issue

  1. Go to Web Service Message Monitoring under Administrator Work center.
  2. Search for the BusinessAttributeReplicationRequestIn Service Interface.
  3. You will be able to see the error.

Cause

The error is raised due to an outdated version of the 'Replicate Business Attribute from SAP Business Suite' Iflow. In standard mapping, ANZDZ is directly mapped to DecimalNumberValue.

Resolution

In order to fix the issue, please update your 'Replicate Business Attribute from SAP Business Suite' Iflow to the latest available version.

Keywords

 Marketing, Attribute, CRM, C4C, Decimal Places, CHAR. , KBA , LOD-CRM-INT-CRM , Integration of C4C with CRM , How To

Product

SAP Cloud for Customer add-ins all versions