Symptom
Marketing Attribute Replication from CRM to C4C is failing with the following error: "Value for field 'Number of Decimal Places' is not support for format 'CHAR'".
Environment
SAP Cloud for Customer
SAP CRM
Reproducing the Issue
- Go to Web Service Message Monitoring under Administrator Work center.
- Search for the BusinessAttributeReplicationRequestIn Service Interface.
- You will be able to see the error.
Cause
The error is raised due to an outdated version of the 'Replicate Business Attribute from SAP Business Suite' Iflow. In standard mapping, ANZDZ is directly mapped to DecimalNumberValue.
Resolution
In order to fix the issue, please update your 'Replicate Business Attribute from SAP Business Suite' Iflow to the latest available version.
Keywords
Marketing, Attribute, CRM, C4C, Decimal Places, CHAR. , KBA , LOD-CRM-INT-CRM , Integration of C4C with CRM , How To