3017804 - Error : Service call failed; report an case, during migration of Time and Labour Management

Symptom

During Migration of Time and Labour Management, you got the error "Service call failed; report an case"

Environment

SAP Business ByDesign

Reproducing the Issue

Go to Business Configuration -> Overview
Open the Activity Migration of Employee Data - Non Localized Countries/Regions
Inside the activity, Open the link Migrate time and labor management data using the migration tool
In the next screen, Upload the file and then execute the Migration Step by Step
You will get an errror in the Simulation Import step

Cause

One issue might be that you have added a minimum balance limit to a statistical account. Statistical accounts are only for statistical purposes and therefore should not have a minimum balance limit.

Resolution

Remove the Minimum balance Limit or Change the Accout Category in the Time Accounts Activity.

Steps :

Go to Business configuration and then Overview
In the Acitivity Lists, Open Time Accounts - International -> Time Account Types
In the next screen, Choose the relevant time type and then do the changes accordingly.

Keywords

Time and Labour, Migration, Employee Data, Time Account , KBA , SRD-HR-TLM , Time and Labour Management , Problem

Product

SAP Business ByDesign all versions