SAP Knowledge Base Article - Preview

3017927 - Duration Key Figure in Ticket History Data Source shows irregular values

Symptom

You want to report on the duration of a Ticket but the duration shows a time in the millions.


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Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

SEODSRQHHB, ticket, duration, key figure, Duration(S), seconds, millions, billions , KBA , key figure, duration key figure , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

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