Symptom
In the job log of REFRESH_ADMIN_DATA_FROM_SUPPORT the following is visible:
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Job log overview for job: REFRESH_ADMIN_DATA_FROM_SUPPORT / xxxxxxxxx
Date Time Message text Message class Message no. Message type
28.01.2021 11:56:01 Job started 00 516 S
28.01.2021 11:56:01 Step 001 started (program AI_SC_REFRESH_READ_ONLY_DATA, variant , user ID SOLMAN_BTC) 00 550 S
28.01.2021 11:56:01 Error when opening an RFC connection (LB: Hostname or service of the message server unknown AI_SC_EN 212 I
28.01.2021 11:56:02 Error when opening an RFC connection (LB: Hostname or service of the message server unknown AI_SC_EN 212 I
28.01.2021 11:56:03 User SOLMAN_BTC has used the destination SAP-OSS as S user S0000xxxxxx SOLMAN_SAP_BACKEND 012 I
28.01.2021 11:56:04 User SOLMAN_BTC has used the destination SAP-OSS as S user S0000xxxxxx SOLMAN_SAP_BACKEND 012 I
28.01.2021 11:56:04 User SOLMAN_BTC has used the destination SAP-OSS as S user S0000xxxxxx SOLMAN_SAP_BACKEND 012 I
28.01.2021 11:56:10 User SOLMAN_BTC has used the destination SAP-OSS as S user S0000xxxxxx SOLMAN_SAP_BACKEND 012 I
28.01.2021 11:56:11 User SOLMAN_BTC has used the destination SAP-OSS as S user S0000xxxxxx SOLMAN_SAP_BACKEND 012 I
28.01.2021 11:56:12 Read customer numbers for "xxxxxx" AI_SC_EN 212 I
28.01.2021 11:56:12 Read customer numbers for "xxxxxx" AI_SC_EN 212 I
28.01.2021 11:56:12 Error during call of SAP back end system (see long text) SOLMAN_SAP_BACKEND 005 I
28.01.2021 11:56:12 Error during call of SAP back end system (see long text) SOLMAN_SAP_BACKEND 005 I
28.01.2021 11:56:12 No installations flagged for system generation for customer xxxxxx AI_SC_EN 119 I
28.01.2021 11:56:12 Error during call of SAP back end system (see long text) SOLMAN_SAP_BACKEND 005 I
28.01.2021 11:56:12 Generation of systems has finished AI_SC_EN 100 I
28.01.2021 11:56:12 Error during call of SAP back end system (see long text) SOLMAN_SAP_BACKEND 005 I
28.01.2021 11:56:12 Error during call of SAP back end system (see long text) SOLMAN_SAP_BACKEND 005 I
28.01.2021 11:56:12 S-user assignment (transaction AISUSER) has been updated. AI_SC_EN 708 S
28.01.2021 11:56:12 Job finished 00 517 S
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Environment
SAP Solution Manager 7.2 as of SP07
Product
SAP Solution Manager 7.2
Keywords
SAP-OSS, solman, solution manager , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , Problem
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