Symptom
In order to ensure healthy service levels for all our customers, priority of cases reported will be analyzed based on the business impact of the issue. This KBA article outlines the principles used by SAP Support and Customer Interaction Center for qualifying an case priority as "Very High/P1" on MRP application and its related sub-components.
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Environment
- SAP S/4HANA
- SAP ERP
- Material Requirements Planning - PP-MRP
- Consumption-Based Planning - MM-CBP
Product
Keywords
MRP, VH, priority, production down , KBA , PP-MRP , Material Requirements Planning , PP-MP-DEM , Demand Management , MM-CBP , Consumption-Based Planning , PP-FIO-MRP , Fiori UI for Material Requirements Planning , How To
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