SAP Knowledge Base Article - Preview

3018066 - Incident Prioritization: Material Requirements Planning

Symptom

In order to ensure healthy service levels for all our customers, priority of cases reported will be analyzed based on the business impact of the issue. This KBA article outlines the principles used by SAP Support and Customer Interaction Center for qualifying an case priority as "Very High/P1" on MRP application and its related sub-components.


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Environment

  • SAP ERP Production Planning (PP) Release Independent
  • SAP ERP Release Independent
  • SAP ERP Central Component Release Independent
  • SAP Enhancement package for SAP ERP Release Independent
  • SAP S/4HANA, on-premise Release Independent
  • SAP Fiori for SAP ERP Release Independent
  • SAP Fiori for SAP S/4HANA Release Independent
  • SAP S/4HANA Cloud Private Edition Release Independent

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP Fiori for SAP ERP all versions ; SAP Fiori for SAP S/4HANA all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions

Keywords

MRP, VH, priority, production down, P1 , KBA , PP-MRP , Material Requirements Planning , PP-MP-DEM , Demand Management , MM-CBP , Consumption-Based Planning , PP-FIO-MRP , Fiori UI for Material Requirements Planning , PP-SOP , Sales & Operations Planning , LO-LIS-PLN , Planning , How To

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