Symptom
- Issue is being reported:
- During boot of ASE, generally after OS upgrade, or
- When building a new ASE server using srvbuild/srvbuildres (valid for ASE standalone only, not used for Business Suite systems)
- ASE hits a signal 11 error with no function in Address:
Current process (0x1d000f) infected with signal 11 (SIGSEGV)
Address 0x0x00007efda8089360 () ...
- It is followed by a stack trace that includes the function Snap::Validate:
()
Snap::Validate
SnapValidation
dsinit
The full stack trace is attached in the file Full_Stack_Trace_SnapValidate.
- Which is followed by warning messages:
Warning: The internal timer is not progressing. If this message is generated multiple times, report to SAP Technical Support and restart the server (alarminterval=0).
- As a result the ASE server fails to start.
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Environment
- SAP Adaptive Server Enterprise (ASE) 16.0
- SAP Adaptive Server Enteprise (ASE) 16.0 for Business Suite
- Linux OS
Product
Keywords
Snap::Validate,SnapValidation, SUSE 15, snap, validate, simplified native access plan, 11889, TF 11889, -T11889, CR824104, CR#824104, 824104, SEGV, segmentation, storage, access, violation, fault, segfault, kisignal, stacktrace, instdir_sapinst, instdir_sapinst_dev, database, host, mismatch , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , BW-SYS-DB-SYB , BW on Adaptive Server Enterprise , Bug Filed
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