Symptom
Is it possible to change the name order from First Name, Last Name to Last Name, First Name in the One Time Passcode email notification sent to candidates?
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Candidate creates a new account on the External Career Site
- The email notification sent to the candidate displays First Name, Last Name
Cause
Only [[CANDIDATE_FULL_NAME]] and [[PASSCODE]] tokens are supported for the email trigger One-Time Password for External Candidate Account Creation.
[[CANDIDATE_FULL_NAME]] renders First Name, Last Name.
Resolution
Currently it is not possible to change the name order from First Name, Last Name to Last Name, First Name in the One Time Passcode email notification sent to candidates, as only [[CANDIDATE_FULL_NAME]] is supported, which renders First Name, Last Name.
Please submit an idea in the SAP Customer Influence Portal by following the steps outlined in KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products.
See Also
2979350 - One-Time Password Email Verification (OTP) - Recruiting Management
Keywords
Name, Candidate Name, First Name, Last Name, Name Order, OTP, One Time Passcode, Email , KBA , LOD-SF-RCM , Recruiting Management , Problem