SAP Knowledge Base Article - Public

3018308 - Onboarding 2.0 does not work after refresh or new version release

Symptom

  • New Hire Data Review tile does not show
  • No new hire shows up under onboarding dashboard
  • Go to "BPE: Monitor Process", no new record apart from refresh

Environment

SAP SuccessFactors Onboarding

Cause

XMLs are not deployed to the Business Process Engine.

Resolution

  1. Go to "Update Process Flows for Onboarding and Offboarding" or "Update Process Flow for Onboarding"
  2. Click on "Update" button.

Keywords

BPE, tile, candidate, missing, update process, refresh , KBA , LOD-SF-OBX-BPE , BPE Process Flow , Problem

Product

SAP SuccessFactors Onboarding all versions