SAP Knowledge Base Article - Public

3018434 - Quote / Primary Quote and Data Workbench

Symptom

A quote which is flagged as primary quote in the Sale Quotes view, has its primary flag set to 'False' in the Data Workbench Export

Additionally, the field "Update_Opportunity" is empty but a related opportunity got an update from the quote.

Environment

SAP Cloud for Customer

Cause

The quote in question is a CPQ quote and is not changeable in the C4C (neither from the UI nor from Data Workbench).

Changes can only be done in its original CPQ system.

The relevant changes will then automatically be replicated to the C4C.

Resolution

This is ecpeced system behaviour for CPQ quotes in C4C.

See Also

  • Integration with SAP CPQ
  • KBA 2967252 - Odata Service Cpquote in Integration with CPQ Scenario
  • KBA 2935839 - Realignment Run is not Updating Sales Quote Related to CPQ
  • KBA 2955952 - CPQ Quote Does Not Have Contact Information
  • KBA 2945512 - CPQ Sales Quote To Be Deleted From Cloud for Customer

Keywords

change, true, false, export, flag , KBA , LOD-LE-CQP , Customer Quote Processing , LOD-LE-MIG-CNT , LEAP Migration Content , How To

Product

SAP Cloud for Customer core applications 2011