SAP Knowledge Base Article - Public

3018512 - Ratings Appearing as N/A in Compensation Form


PM rating shows as N/A in the Compensation Form when Employee Profile is selected as the rating source in Plan Details. 


  • SAP SuccessFactors Compensation
  • SAP SuccessFactors Variable Pay

Reproducing the Issue

Go to:

  1.  Compensation 
  2.  Open Compensation Form or Executive Review 
  3.  Go to rating column, value is N/A


This is caused by rating behavior coming from Calibration ratings in Employee Profile.

  • Calibration ratings are stored in the Employee Profile and so are considered Live Profile ratings.
  • PM ratings are form ratings and can be viewed in Employee Profile but are not stored there.
  • When Employee Profile is selected as the rating source, PM form ratings are not considered in Compensation worksheets.

When Employee Profile is selected as the rating source in Compensation, the system will only pull in ratings for employees who have a Calibration rating assigned.


There are two options open for resolving this issue:

  1.  Select PM as the rating source and then only PM ratings will be pulled into Compensation worksheet. Ensure PM forms are launched prior to launching Compensation worksheet.
  2.  Alternatively, Employee Profile can be used as the rating source > Calibration session hosted for everyone and a new Compensation form launched.

See Also

2084836 - Performance Ratings Not Updating on Compensation Form or Reflecting the Correct PM Rating


Compensation, Ratings, Calibration, Rating Source, , KBA , LOD-SF-CMP-FRM , Forms & Templates , LOD-SF-VRP-FRM , Forms & Templates , How To


SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HXM Core 2011