SAP Knowledge Base Article - Preview

3018598 - Unable to set a Benefit to Inactive

Symptom

  • We want to set our reimbursement benefit to inactive but receive the following error
  • We get error You can’t delete or deactivate the benefit because there are existing enrollments for the benefit. Delete the enrollments and try again.
  • We get the error You can’t delete or deactivate the benefit because there are pending claims for the benefit. Delete the claims and try again.

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Also occurs

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“


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Environment

Employee Central - Global Benefits

Product

SAP SuccessFactors Employee Central all versions

Keywords

Benefit, Inactivate Benefit, Setting Benefit to inactive, Error, Benefits, You can’t delete or deactivate the benefit because there are existing enrollments for the benefit. Delete the enrollments and try again., You can’t delete or deactivate the benefit because there are pending claims for the benefit. Delete the claims and try again., BEN-7604 , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

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