3018627 - Rule Triggering on Comp Info to Create Record in Custom MDF Portlet Fails

Business Rules triggering onSave on Compensation Information that are built to create a record in a Custom MDF Portlet fail to create the Custom MDF record unexpectedly. 

The rule may work in some scenarios but will fail in others - for example it may fail to create the record in Custom MDF if a workflow is triggered on the Compensation Info change, even after workflow is approved.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Employee Central  - Compensation Information & Custom MDF

The reason why the behaviour of the rule is inconsistant or behaves unexpectedly is because it is not supported to create custom MDF records via Comp Info as confirmed by Product Management

There is no planned change to behaviour currently.

If this capability if a business requirement then please submit an enhancement request via 'Idea Exchange' for it to be introduced. By doing so it may be considered for a future enhancement. Please see KBA 2090228 for assistance in submitting the request.

Comp, Compensation, Info, Information, CompInfo, MDF, Custom, Object, Rule, Business, Create, Record, Time, Slice, Workflow, Fails, Trace, INC0270090 , KBA , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , LOD-SF-EC , Employee Central , LOD-SF-MDF , Metadata Framework , Problem