SAP Knowledge Base Article - Public

3019294 - Error message when associating business rule of Employee ID generation in ONB2Config object - Onboarding

Symptom

  • Error message when associating business rule of Employee ID generation in ONB2Config object: "Your eSignature settings cannot be changed. Ensure that you have enabled SuccessFactors e-Signature in Admin Center."

Environment

SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Manage Data.
  2. Create new ONB2Config object.
  3. Fill in the required parameters.
  4. Error message received when saved.

Cause

  1. Enable SuccessFactors eSignature is not enabled, or
  2. Enable SuccessFactors eSignature need to be restarted

Resolution

  1. Go to Admin Center >> Platform Feature Settings.
  2. Make sure that the Enable SuccessFactors eSignature is enabled.
  3. If feature is already enabled, restart the feature by disabling and enabling it back.

Keywords

ONB2Config, business rule, custom Employee ID, SuccessFactors e-Signature, Platform Feature Settings, Enable SuccessFactors eSignature , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

Product

SAP SuccessFactors Onboarding