SAP Knowledge Base Article - Public

3019851 - Unable to edit existing Offer Details - Recruiting Management


Recruiter is unable to edit an offer approval.

System is not responsive when operator click Edit Offer Details.

Template name is now showing in the Offer details

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Recruiting Management

Reproducing the Issue

1. Go to Recruiting > Job Req ID

2. Open the candidate application

3. In Take Action, Go to Offer Approval

4. Click Edit Offer Details  but nothing happens


Template used in the previous Offer approval has been set to inactive


We need to identify what offer template is used in the Offer Approval. You can use adhoc to see the offer template.

In Manage Templates > Recruiting Management > Offer Details, check if the template is unchecked. You need to make the template active in order to edit previously created offer.


error, cannot edit, cant edit, modify, offer approval , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem


SAP SuccessFactors Recruiting all versions