Symptom
When running the app Cash Flow Statements - China. The following error message is displayed: "Offsetting account cannot be determined in document XXXX XXXXXXXXXX XXXX".
Environment
SAP S/4HANA Cloud Public Edition.
Reproducing the Issue
- Open the app Cash Flow Statements-China and fill in mandatory fields.
- Click "Execute" and the following error message is displayed: "Offsetting account cannot be determined in document XXXX XXXXXXXXXX XXXX".
Cause
There is no maintenance of Offsetting Priority. For the documents which have multiple credit lines and multiple debit lines, it is needed to define the account offsetting priority.
Resolution
Please check if all of the G/L accounts in the document XXXX XXXXXXXXXX XXXX have been maintained offsetting priority.
Please use the configuration activity "Define Sequence for Sorting Line Items by G/L Account Number" (ID:101072).
If it doesn't solve the problem, please customize automatic offsetting account determination by using the app Determine Offsetting Accounts Manually - China. Manual offsetting account determination is used in cases where the accounting document has been failed to automatically determined for the offsetting account in a complex document, or where the automatically determined offsetting account needs to be incorrectly reassigned.
Keywords
J3RF_CASHFLOW008, Cash Flow Statements - China, IDCNCASH, offsetting account , KBA , FI-LOC-FI-CN , China , XX-CSC-CN-FI , use FI-LOC-FI-CN , Problem
SAP Knowledge Base Article - Public