SAP Knowledge Base Article - Public

3019901 - Organize Work Centers and Work Center Views not work for new smartphone UI


You have done some changes to organize work centers and work center views.

 It works when you log in with a browser.

 However, when you login C4C Extended App with the new smartphone UI, your changes are not reflected on the smartphone.


  • C4C extended apps
  • SAP Cloud for Customer


Your changes are made with the hierarchy navigation type.

However, for the new smartphone UI, it is built base on the flat navigation type.

Therefore, your changes are not controlling the navigation bar of the new smartphone UI.


Maintain your changes with the flat navigation type.


organize work centers and work center views, hierarchy, flat, navigation type, new smartphone UI , KBA , AP-RC-UIF , C4C UI Framework , Problem


SAP Cloud for Customer core applications 2011