3019901 - Organize Work Centers and Work Center Views sequence not respected with "New smartphone UI"

There have been changes made to the organize work centers and work center views.

It works when logged in via a browser. However, when you log in C4C Extended App with the new smartphone UI, your changes are not reflected on the smartphone.

• C4C extended apps
• SAP Cloud for Customer

1. Set up a sequence in "Organize Work Centers and Work Center Views"
2. Navigate to the mobile application with "New smartphone UI"
3. Sequence is not respected.

The changes are made with the "Hierarchy" navigation type. The "New smartphone UI" is built on the flat navigation type.

Therefore, the sequence changes in "Hierarchy" navigation type will not get respected in the mobile application.

The sequence changes should be maintained with the "Flat navigation type" when "New smartphone UI" is being used.

Organize work centers and work center views, hierarchy, flat, navigation type, new smartphone UI, sequence, not, different , KBA , AP-RC-MOB-UIF , Responsive UI , AP-RC-UIF , C4C UI Framework , Problem