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3019909 - How to unlock the journal entry in Clear Outgoing/ Incoming Payments app

Symptom

  1. In "Clear Outgoing Payments" app, journal entry &&&&&&&&& has a lock icon under column "Clear".
    When clicking "Clear All" button, the error "Document &&&& &&&&&&&&& is contained in payment proposal 00/00/0000" occurs.

  2. In "Manage Automatic Payments" app, the error below is displayed in the log of paymnet proposal.
    "Vendor &&&&&& &&&& for customer &&&&&& blocked by MM.DD.YYYY &&&&C".


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Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

Clear Outgoing Payments, F1367, Lock, Payment proposal, Remove Processor, FDC_POSTING_001 019, FDC_POSTING_001019 , KBA , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , FI-FIO-AR-2CL , Fiori UI for Accounts Receivable (Public Cloud) , How To

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