3019909 - How to unlock the journal entry in Clear Outgoing/ Incoming Payments app - SAP S/4HANA Cloud Public Edition

1. In "Clear Outgoing Payments" app, journal entry &&&&&&&&& has a lock icon under column "Clear".
   When clicking "Clear All" button, the error "Document &&&& &&&&&&&&& is contained in payment proposal 00/00/0000" or "Document &&&& &&&&&&&&& is locked by &&&&" occurs.
   
   
2. In "Manage Automatic Payments" app, the error below is displayed in the log of payment proposal.
   "Vendor &&&&&& &&&& for customer &&&&&& blocked by MM.DD.YYYY &&&&C".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

SAP S/4HANA Cloud Public Edition

1. Open Clear Outgoing/ Incoming Payments app.
2. Click "Clear Open Items" button, and enter 'Company Code' and 'Supplier'/ 'Customer'.
3. In next screen, journal entry &&&&&&&&& has a lock icon under column "Clear".

• The journal entry is locked by other processes.
• The payment proposal exists in table REGUS - Accounts blocked by payment proposal.

1. Open app "Clear Outgoing Payments" or "Clear Incoming Payments".
2. Enter the filters and click "Go" button.
3. In "All Open Items" tab, there is a "Remove Processor" icon next to the user name under column "Processor Name".
   Click on this icon, the processor and the lock are removed.

Clear Outgoing Payments, F1367, Lock, Payment proposal, Remove Processor, FDC_POSTING_001 019, FDC_POSTING_001019, Clear Incoming Payments , KBA , FI-FIO-AP-TRA-2CL , Transaction Apps: Public Cloud , FI-FIO-AR-TRA-2CL , Transaction Apps: Public Cloud , How To