SAP Knowledge Base Article - Public

3019909 - How to unlock the journal entry in app "Clear Outgoing Payments"

Symptom

In app "Clear Outgoing Payments", journal entry XXXXXXXXX has a lock icon under column "Clear".
When clicking "Clear All" button, the error "Document XXXX XXXXXXXXX is contained in payment proposal 00/00/0000" occurs.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open app "Clear Outgoing Payments".
  2. Click "Clear Open Items" button, and enter "Company Code" and "Supplier".
  3. In next screen, journal entry XXXXXXXXX has a lock icon under column "Clear".

Cause

The journal entry is locked by other processes.
The payment proposal exists in table REGUS - Acounts blocked by payment propsal.

Resolution

  1. Open app "Clear Outgoing Payments".
  2. Enter "Supplier", "Company Code", "Journal Entry", and click "Go" button.
  3. In "All Payments" tab, there is a "Remove Processor" icon next to the user name under column "Processor Name".
    Click on this icon, the processor and the lock are removed.

Keywords

Clear Outgoing Payments, F1367, Lock, Payment proposal, Remove Processor , KBA , FI-FIO-AP , Fiori UI for Accounts Payable , How To

Product

SAP S/4HANA Cloud all versions