SAP Knowledge Base Article - Public

3019909 - How to unlock the journal entry in Clear Outgoing/ Incoming Payments app

Symptom

  1. In "Clear Outgoing Payments" app, journal entry &&&&&&&&& has a lock icon under column "Clear".
    When clicking "Clear All" button, the error "Document &&&& &&&&&&&&& is contained in payment proposal 00/00/0000" occurs.

  2. In "Manage Automatic Payments" app, the error below is displayed in the log of paymnet proposal.
    "Vendor &&&&&& &&&& for customer &&&&&& blocked by MM.DD.YYYY &&&&C".

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open Clear Outgoing/ Incoming Payments app.
  2. Click "Clear Open Items" button, and enter 'Company Code' and 'Supplier'/ 'Customer'.
  3. In next screen, journal entry &&&&&&&&& has a lock icon under column "Clear".

Cause

The journal entry is locked by other processes.
The payment proposal exists in table REGUS - Acounts blocked by payment propsal.

Resolution

  1. Open app "Clear Outgoing Payments" or "Clear Incoming Payments".
  2. Enter the filters and click "Go" button.
  3. In "All Open Items" tab, there is a "Remove Processor" icon next to the user name under column "Processor Name".
    Click on this icon, the processor and the lock are removed.

Keywords

Clear Outgoing Payments, F1367, Lock, Payment proposal, Remove Processor, FDC_POSTING_001 019, FDC_POSTING_001019 , KBA , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , FI-FIO-AR-2CL , Fiori UI for Accounts Receivable (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions