SAP Knowledge Base Article - Public

3020410 - Application error when applying for a time off request (fingerprint=99482bdcefe3ed817d791bd050778ca699ad5725)

Symptom

Employee receives an application error when applying for a time off request.

Environment

  • SAP SuccessFactors Employee Central: Time Off

Reproducing the Issue

  1. Navigate to ESS or Administer time (if admin workflow is enabled)
  2. Apply for a leave
  3. Application error occurs

Cause

The workflow configured to trigger in this scenario has a blank step. i.e. there is a workflow step where no approver is defined


Resolution

Remove the workflow step with no approver or assign a valid approver to the step

Keywords

99482bdcefe3ed817d791bd050778ca699ad5725, workflow, time off, employee central, application error , KBA , LOD-SF-EC-TIM-WAN , Workflows - Alerts - Notifications , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2011