3020424 - The EPM Add-in disappears from the Excel ribbon

The EPM Add-in disappears from the Excel ribbon.

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• SAP EPM Add-in for Microsoft Office

SAP Business Planning and Consolidation 10.0, version for SAP NetWeaver ; SAP Business Planning and Consolidation 10.1, version for Microsoft ; SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver

onnection|FPMXLClient.Connect.RibbonGetImage||||||1|System.NullReferenceException: Object reference not set to an instance of an object, PMXLClient.Connect.RibbonOnLoad||||||1|System.ArgumentNullException: Value cannot be null.

Parameter name: _extensions

2021-02-03 20:03:33,234|INFO|Connection|?.?||||||1|Load Extensions from C:\Program Files\SAP BusinessObjects\EPM Add-In#

2021-02-03 20:03:33,343|INFO|Common|?.?||||||1|Symmetric Algorithm Version : 4#

2021-02-03 20:03:33,374|ERROR|Connection|FPMXLClient.Connect.RibbonOnLoad||||||1|System.ArgumentNullException: Value cannot be null.

Parameter name: _extensions

   at FPMXLClient.RibbonReader.RibbonReader.GetCustomCommands() in D:\Olympus_100_REL_XLCLIENT\src\FPMXLClient\src\RibbonReader\RibbonReader.cs:line 75

   at FPMXLClient.AddInState.AddInCommandManager.InitializeCommandsFromPlugIns() in D:\Olympus_100_REL_XLCLIENT\src\FPMXLClient\src\AnalyzerOne\AddInState\AddInCommandManager.cs:line 55

   at FPMXLClient.AddInState.AddInCommandManager.Initialize() in D:\Olympus_100_REL_XLCLIENT\src\FPMXLClient\src\AnalyzerOne\AddInState\AddInCommandManager.cs:line 37

   at FPMXLClient.Connect.RibbonOnLoad(IRibbonUI ribbonUI) in D:\Olympus_100_REL_XLCLIENT\src\FPMXLClient\src\AnalyzerOne\Connect.cs:line 1198

#

2021-02-03 20:03:33,437|VERBOSE|WPFUILayer|?.?||||||1|Ensuring that the dispatcher is not blocked.#

2021-02-03 20:03:41,374|VERBOSE|WPFUILayer|?.?||||||1|Ensuring that the dispatcher is not blocked.#

2021-02-03 20:03:47,906|ERROR|Connection|FPMXLClient.Connect.RibbonGetImage||||||1|System.NullReferenceException: Object reference not set to an instance of an object.

   at FPMXLClient.Connect.RibbonGetImage(IRibbonControl ribbonControl, Boolean horizontalFlip) in D:\Olympus_100_REL_XLCLIENT\src\FPMXLClient\src\AnalyzerOne\Connect.cs:line 4733

#

2021-02-03 20:03:47,906|ERROR|Connection|FPMXLClient.Connect.RibbOnGetImageWithNoHorizontalFlip||||||1|System.NullReferenceException: Object reference not set to an instance of an object.

   at FPMXLClient.Connect.RibbOnGetImageWithNoHorizontalFlip(IRibbonControl ribbonControl) in D:\Olympus_100_REL_XLCLIENT\src\FPMXLClient\src\AnalyzerOne\Connect.cs:line 4629 , KBA , EPM-XLS , EPM Excel Client , Problem