SAP Knowledge Base Article - Public

3020834 - How To Configure Work Anniversary Alerts

Symptom

How To Configure Work Anniversary Alerts?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central

Resolution

Using EC Alerts & Notifications: 

A custom solution has been documented in the following blog: Simple and effective way of sending anniversary alerts in Successfactors Employee central

NOTE: Please note this type of implementation and troubleshooting any issues that may be found after falls outside Cloud Product Support's scope. We currently do not support this method of triggering anniversary alerts via EC Alerts and Notifications. We apologize for any inconvenience caused by this. If you wish to use this method we suggest engaging with a Partner or Professional Services Team. If you wish to use Professional Services, please reach out to your CSP or Implementation Partner and they will be able to direct you to a Professional Services team for further assistance.

Enabling Birthday and Work Anniversary Reminders on the Home Page

We offer a feature which triggers both Birthday and Work Anniversary Reminders via the UI. 

The feature "Birthday and Work Anniversary Cards on the Latest Home Page" can be enabled via the Upgrade Centre and uses inbuilt system logic to trigger the reminders. 
If you wish to review this feature and the steps to implement it please review the following section of the guide: Managing the Home Page - Enabling Birthday and Work Anniversary Reminders on the Home Page 

Some further details on this feature can be found in the following KBA: 3116231 - Birthday and Work Anniversary Cards on the Latest Home Page - 2H 2021

See Also

  • 2442975 - Birthday and Work Anniversary Tile in SuccessFactors
  • 2814232 - How To Configure Birthday Alerts using MDF and Integration Center
  • 2579259 - How to configure the Work Anniversary tile to calculate based on Original Start Date   
  • 2667012 - Employment Details vs Employee Information Alerts 
  • 2315275 - Employee Central - Workflows & Alerts
  • 2431478 - Example Configuration of an EC Alert and Notification Rule
  • 2156278 - How to Set Up EC Alerts and Notifications Using Business Rules

Keywords

Work Anniversary Alerts, alert, workflow, employment details, rule, custom field, Employment Details, Birthday and Work Anniversary Cards on the Latest Home Page, , KBA , LOD-SF-EC-ALR , Alerts & Notifications (saveAlert - EC Core only) , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions