Symptom
- ASE server bot fails with error 840 and error 3404
- The 840 error can be seen on a system database device (likely sybsystemprocs device) or a user database device
- Log entries show:
Error: 840, Severity: 17, State: 2
Device 'sysprocsdev' (with physical name '$SYBASE/data01/sybprocs.dat', and virtual device number 1) has not been correctly activated at startup time.
Error: 3404, Severity: 21, State: 1
Rec_complete: Could not open controlling database (id 31514) of controlling database in multi-db transaction.
Cannot recover the master database, exiting.
ueshutdown: exiting - Generally, there are preceding errors at runtime that indicate (severe) corruption issues with the database, data and/or log device from the 840 error
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Environment
SAP Adaptive Server Enterprise (ASE) - All versions
Product
SAP Adaptive Server Enterprise all versions
Keywords
master, transaction, Error: 840, Severity: 17, State: 2, Error: 3404, Severity: 21, State: 1, multi-db, device, OS, suicide, bypass , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem
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