SAP Knowledge Base Article - Public

3020921 - Cannot Purge Custom MDF Objects

Symptom

  • Cannot Purge Custom MDF Objects
  • Purge Request Monitor -> Under Approved Requests there is an empty preview report.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  • Go to -> Data Retention management
  • Create new Purge Request -> A purge request type: "DRTM Employment Information Purge"
  •  Select one user: aaaaat (Anton Aigner)
  • Select Purge objects: MDF Custom Objects
  •  Add approver and launch immediately
  •  Go to -> Purge Request Monitor -> Under Approved Requests there is an empty preview report.

custommdf.png

Cause

  • Configuration issue 
  • Missing DRTM Employment Info Purge Objects

Resolution

In order to have MDF custom object purge work, you need to configure DRTM Employment Info Purge Objects for any object such as:

  • DRTM Employment Info Purge Objects: DRTM_COMPENSATION (DRTM_COMPENSATION)

custommdf3.png

DRTM Employment Info Purge Objects: DRTM_JOB_RELATIONSHIPS (DRTM_JOB_RELATIONSHIPS)

custommdf4.png

The retention times configured would purge these Emp Info objects.

In case you wish not to purge them, you may specify a large retention time such that no records are selected for purge.

For more information on DRTM Purge Objects, please refer to "DRTM Base Dates for Retention Time Calculation" chapter the Data Protection and Privacy

FAQ - Additional Information

Q) Where can I get DRTM Guide?

A)

See Also

  • 2615360 - Data Protection and Privacy - Data retention time management (DRTM) - Master Data Purge for Inactive Users 
  • 2608124 - Cannot Select Country While Creating DRTM - Employee Profile in Manage Data
  • 2088065 - Data Retention Management - Purge Data - Platform
  • 2661609 - Required Field purgeGroup or Purge Object Group Field Are Not Editable in Data Retention Time Management (DRTM) 

Keywords

ECT-107375, ECT-115055, DRTM, MDF, Custom MDF, purge, Objects, DRTM Employment Information Purge,Data Retention management, Purge Request Monitor, DRTM_COMPENSATION, DRTM_JOB_RELATIONSHIPS , KBA , LOD-SF-MDF , Metadata Framework , Problem

Product

SAP SuccessFactors HXM Suite all versions