SAP Knowledge Base Article - Preview

3021203 - Invitation error "There was an unknown error" - DocuSign

Symptom

One of the signee has experienced an issue when trying to sign in the envelope. Details below

"Invitation error
An error occurred processing your invitation. Please contact customer support for assistance

There was an unknown error"


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Environment

SAP Signature Management by DocuSign

Product

SAP Signature Management by DocuSign all versions

Keywords

eSignature, document, DocuSign , KBA , XX-PART-DSN , SAP Signature Management by DocuSign , Problem

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