SAP Knowledge Base Article - Preview

3021242 - Support process for the integration of SAP SuccessFactors Employee Central and Employee Central Payroll with Benefitfocus

Symptom

This KBA describes the architecture used and the information needed when opening a SAP Incident for BenefitFocus to start the support process.


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Environment

  • SAP US Benefit Management By BenefitFocus 
  • Point to point integration between SAP SuccessFactors Employee Central + Employee Central Payroll and BenefitFocus (version without SAP CPI and Dell Boomi).

Product

SAP SuccessFactors Employee Central Payroll all versions ; SAP SuccessFactors HXM Suite all versions ; SAP U.S. Benefits Administration 2020.4 by Benefitfocus

Keywords

XX-PART-BFT, support, employee, process, ticket, SAP SuccessFactors Employee Central EC and Employee Central Payroll ECP with Benefitfocus, BNF, Point to Point integration, SFAPI CompoundEmployee CE, Integration center IC, Intellinget Service Center ISC, webservices SFIECPEP Add-On support , KBA , XX-PART-BFT , SAP U.S. Benefits Management by Benefitfocus , LOD-SF-INT , Integrations , LOD-SF-INT-CE , Compound Employee API , XX-PART-BFT-SRV , Change Requests; Services, Provisioning , LOD-SF-INT-ECP , SF EC to ECP API's & Connectivity Issues Only , LOD-SF-INT-INC , Integration Center , How To

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