3021242 - Support Process for Integrating SAP SuccessFactors Employee Central and Employee Central Payroll with Benefitfocus

This KBA explains the architecture of the integration between SAP SuccessFactors Employee Central (EC), Employee Central Payroll (ECP), and Benefitfocus, as well as the required information when opening a support case with SAP and Benefitfocus.

• SAP U.S. Benefit Management by Benefitfocus

• Point-to-point integration (without middleware) between SAP SuccessFactors EC + ECP and Benefitfocus
  NOTE: For the middleware-based integration provided by SAP, refer to the See Also section.

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