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3021423 - Warning: 'The default printer is not valid. Printing will be disabled.' when opening a report in Crystal Reports

Symptom

  • Warning: 'The default printer is not valid. Printing will be disabled.'
  • In the report "Page Setup", the option "No Printer" is checked, and grayed out.
  • How to stop showing the warning message every time a report is open in Crystal Reports?
  • When creating new reports, it does not display the warning when opening those reports.
  • When opening any report in Crystal Reports, on a specific computer, it always shows the warning:
      
        "The default printer is not valid. Printing will be disabled."
           
      
         Printer_Warning.png


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Environment

  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
  • SAP Crystal Reports 2025 

Product

SAP Crystal Reports 2016 ; SAP Crystal Reports 2020 ; SAP Crystal Reports 2025

Keywords

CR , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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