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SAP Knowledge Base Article - PreviewSymptom
You would like to restrict the ticket access based on specific service categories or catalogs.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Service Category, Categories, Service Categories, Catalog, Service Catalog, Ticket, Access Restriction, Business Role, C4C, Service, Cloud for Customer, Restrict, , KBA , LOD-CRM-SRP , Service Request Processing , How To
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